This Privacy Policy describes how SuccessTeamPro, operated by Cloudain, collects, uses, and handles information submitted through the SuccessTeamPro website (www.successteampro.com). By using this website and submitting any form, you agree to the practices described below.
What Information We Collect
We collect information you voluntarily submit through our website forms. This includes:
**Contact form:** Full name, work email address, company name, role or title, capability focus, desired team size, start timeline, project notes, and your consent to this Privacy Policy.
**Engineer profile form:** Full name, email address, location, years of experience, primary skills, resume or portfolio link, LinkedIn URL, GitHub URL, and your consent to this Privacy Policy.
**Partner inquiry form:** Full name, work email address, company name, website URL, partnership idea, relevant expertise, and your consent to this Privacy Policy.
We do not collect payment information, government-issued identification, or sensitive personal data through these forms.
Why We Collect This Information
Information submitted through the contact form is used to understand your project requirements and respond to your inquiry. A programme lead reviews submissions and follows up within one business day.
Information submitted through the engineer profile form is used to maintain a record of engineers who have expressed interest in the SuccessTeamPro delivery network. This information will be used for assessment and matching purposes when those capabilities become available.
Information submitted through the partner inquiry form is used to evaluate potential partnership opportunities within the Cloudain ecosystem.
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
How Form Submissions Are Processed
Form submissions are transmitted over HTTPS and processed by the SuccessTeamPro web application. Submission data is routed to the Cloudain internal team via a notification service. Data is retained for the purpose of responding to your inquiry or maintaining your engineer profile record.
Forms require explicit consent before submission. If you do not check the consent checkbox, your submission will not be processed and no data will be transmitted.
How Uploaded Resumes and Profile Links Are Handled
If you provide a resume link or portfolio URL through the engineer profile form, that URL is stored alongside your profile information and reviewed by the SuccessTeamPro team as part of evaluating your background.
Resume file upload (as opposed to link submission) is a planned future capability. When file upload is enabled, uploaded files will be stored in a private, access-controlled storage environment and will not be publicly accessible.
Cookies and Analytics
This website may use analytics services to understand aggregate visitor behaviour, such as which pages are visited and how long visitors spend on each page. Analytics data is collected in aggregate and is not linked to personally identifiable information unless you have submitted a form.
Analytics tracking is not activated before you have given your consent through the contact or profile forms, where applicable.
Data Retention
We retain form submission data for as long as it is relevant to the purpose for which it was collected. Contact inquiry data is retained for the duration of the engagement conversation and for a reasonable period thereafter. Engineer profile data is retained until you request removal or until the network profile feature is formally deprecated.
Your Rights
You may request access to, correction of, or deletion of information you have submitted through our forms by contacting us at the email address below. We will respond to requests within a reasonable timeframe.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at support@cloudain.com.